![]() Strollers larger than 36″x 52″ (92cm x 132cm).Alcoholic beverages not purchased at ICON Park, marijuana or any illegal substance.Recreational devices such as drones, remote control toys, skateboards, scooters, inline skates, shoes with built-in wheels. ![]() Same sex officers can be made available on request.īanned Items: The following items may not be brought onto the The Wheel attraction or within the ICON Park property: All Guests are required to undergo a bag search before boarding. The security procedures have been designed to ensure that all Guests enjoy their experience in a safe and enjoyable manner. We certainty understand the uncertainty around the COVID-19 pandemic and have all your questions answered here.įor the safety of our guests, the carrying of firearms, weapons or combustible/flammable/explosive items of any kind into The Wheel is strictly prohibited. What if my ticket expired during the temporary COVID-19 shutdown? If you lose your annual pass, stop by the Guest Services desk to have it reprinted. Look up your order or show your ticket on your mobile device. What do I do if I have lost my ticket or email confirmation? Still can’t find them? We’ve got you: look up tickets. I did not receive a confirmation email or tickets, what can I do?įirst check your spam or junk folders. The ICON Park Play Pass is valid for 30 days after date of purchase. No! Combo tickets are valid for 30 days after your first attraction visit and you can choose to visit the attractions in any order you like. If I book a combo (multi-attraction) ticket, do I have to visit all the attractions in the same day? For example the Play Pass is only valid for 30 days after date of purchase. Tickets for The Wheel at ICON Park purchased directly from us are valid for 365 days from date of purchase unless otherwise mentioned. For questions specific to individual tenants, we recommend reaching out to them directly. You can reach a member of The Wheel at ICON Park team here. Wheelchairs less than 36″ in width are permitted. Please contact customer service with any additional questions. For our current operational status, call: 40. If you are unable to return, please email us with the date of your visit, the reason you are unable to return, and your confirmation number (if applicable). Please come back at any time within that window to experience a flight. In the event we cannot do that, please note that all tickets during a weather closure are valid for 30 days. This will also prompt turnstiles to shut down until the weather stages have all been clear.īe assured we will do all we can to still provide a safe flight as close to your desired time as possible. If The Wheel needs to close due to inclement weather, the attraction will cease loading procedures and begin to cycle out any guests currently boarded. ![]() ICON Park uses a lightning warning system that tracks lightning. In the event of inclement weather, certain procedures are in place to ensure the safety of all guests and hosts as well as the attraction. After your flight, you may purchase another flight within the same day for a discounted rate. Once I leave The Wheel, am I able to re-enter?Īdmission to The Wheel is for one flight per person. How many guests are allowed per capsule on The Wheel? The duration of the flight is a little less than 20 minutes.
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